Privacy Policy
1. Overview
We are committed to protecting your privacy. This policy explains how we handle your personal information. By using our website, you agree to our use of cookies as described in this policy.
2. Information We Collect
We may collect the following information:
- Your computer details (IP address, location, browser type, etc.).
- Information about transactions you make on our website.
- Details you provide when registering or subscribing to our services.
- Any other information you choose to share with us.
3. Cookies
Cookies help us enhance your browsing experience. We use session cookies (temporary) and persistent cookies (stored longer). Google Analytics may also collect data to generate reports. You can manage cookies in your browser settings, but blocking them may affect website functionality.
4. How We Use Your Information
We use your data to:
- Manage and improve our website and services.
- Process orders and transactions.
- Send invoices and payment requests.
- Respond to inquiries and complaints.
- Send newsletters and promotional content (if opted in).
- Provide statistics (without identifying individuals).
- Ensure security and prevent fraud.
We do not share your data with third parties for direct marketing without your consent. Payments are processed securely via Streamline, PayPal, Revolut, GoCardless, and American Express.
5. Data Sharing
We may share your information with employees, service providers, or subcontractors when necessary. Additionally, we may disclose information:
- If required by law or legal proceedings.
- To protect our legal rights.
- In case of business sale or transfer.
We will not sell or misuse your personal data.
6. International Data Transfers
Your data may be stored and processed in different countries. While we take security measures, online data sharing always carries some risks.
7. Data Security
We use secure servers, firewalls, and SSL encryption to protect your data. However, online data transmission is not completely risk-free. Keep your login details secure, and never share your password.
8. Policy Updates
We may update this privacy policy from time to time. Please check this page regularly for any changes. We may also notify you via email.
9. Your Rights
You can request a copy of the personal data we hold about you by providing proof of identity and a processing fee (£10). You can also opt out of marketing communications at any time.
10. Third-Party Websites
We are not responsible for the privacy policies of external websites linked on our platform.
11. Updating Your Information
If your personal details change, please contact us to update your information.